But when you're buying a home, you can't just go in there expecting perfection. BC721730. Thank you for choosing LGI Homes and we hope you continue to enjoy your new home for years to come. Dallas homeowners have rated LGI Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. We assure you that this is not the typical experience with LGI Homes. So he was very open about it. Our continued improvement is dependent on your feedback. Overall, well-constructed. NV License No. How are you? He would reply back. Thank you, Desired outcome: We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of LGI Homes. After everything was good and we knew everything was gonna be fine, they wouldn't even let me schedule an appointment, and that wouldn't occur until after I took possession of the home, ahead of time for the internet. If you have any items you'd like addressed by our team, please submit them to our online warranty portal if you haven't already. This is exactly what's happening in North Carolina as well. [protected]. Rick is the biggest problem that LGI has. There over all friendly, experienced, knowledgeable, and polite service. 3. We regret buying this home. Hi Mildred, thank you for choosing LGI Homes for your first home purchase! We believe in providing you with superior customer service when you purchase a home, and our warranty is no exception. The flooring was installed over a 1 1/2 day period and was not installed properly. I thought the cost was out of my range and he assured me that it wasn't. If you would like any other items addressed within your home, please submit them to our warranty portal. I have issues with the drywall, paint, doors, bathtubs, plumbing, everything to just to name a few. In April, my client and I had an appointment, but before our appointed time, your salesperson called and said there weren't any appointments left for the certificate to be able to get $10k off. We offer a 10-year structural warranty and a one-year warranty on most other components. We appreciate your patience and invite you to submit all items to our online warranty portal if you haven't already. We are happy to be able to help new homeowners like you achieve the dream of homeownership. Copyright 2023 LGI Homes, Inc. All Rights Reserved. They've been really good at getting out here and taking care of what needed to be taken care of, like the air conditioning and the plumbing. Now sometime in June, I heard from their agent that the SFR was nearing completion and they wanted to close end of July. To submit warranty requests, please CLICK HERE. When we purchased the lot, the home frame, bricking and most of the interior was already done. Were just happy we did because of the turnout of how everything ended up. Same thing with Keith, the mortgage guy. My client signed a contract on April 24, 2021. And he told me all the things I needed to take care of for the first year. So, I said that's not gonna work. My sales guy, Tommy, was marvelous. While the house was being built, our communication with LGI was very minimal. It was not done. Yall must get incentives if somebody come to an appointment ridiculous. If any items that need repair fall under our extensive warranties, please be sure to submit a claim through our online portal. We had some issues with finishing touches like the drywall that were a little harder to get addressed than they should have been. Check to see where the actual problem is and install the deflectors. But all in all, it was not a bad experience. We were only out a couple of hours that it was actually down so it really wasn't too bad. I was told they would all be fixed the next week. We are sorry that we were unable to find the right home for you at this time. And even now, he's still in contact. So maybe he wants to sell it to some of his friends. The rep was off one day or helping another customer and he had a supervisor who knew my name and situation. I cannot find a customer service number online either It would be nice to do a two-week walk so that the construction manager could see what our concerns are. They have yet to come and repair that. But the techs did a great job and they did it right away. Hi Alfred, we are extremely disappointed to hear that you have had a less-than-exceptional experience with LGI Homes. The estimated closing date will probably change. LGI Homes - Oregon, LLC. This was a thought process all along. They want to have a meeting with me & the wife to discuss it. Can you come meet me?" It purchases, plans and develops land for its new communities and puts streamlined practices into place to cut costs and speed up the homebuying and building processes. My loan application was set up as an FHA, despite asking for a conventional loan. Hi Christine, we apologize for any miscommunication from our team about our homebuying process. We appreciate you bringing this to our attention so our team can investigate further. The website is for general information only. I am a first time homebuyer. So, I gave my two months notice at the apartment. It's weird. I looked up the number and found out they had an office in Port Saint Lucie so I called and made an appointment. I had the house inspected and they couldn't check the air conditioning because of the temperature that day. It prides itself on expert craftsmanship and using high-quality. Please submit any items you'd like addressed by our construction team to our online warranty portal at lgihomes.corrigo.com. I had told him specifically where I wanted the house. The tiles started cracking in the dining room and kitchen. When purchasing an Extended Warranty, we will collect the following personal information: Your name, address, telephone number, email address and information about the HVAC equipment under the Warranty, including its manufacturer, model number and serial number. At one point, I sent your sales agent and text asking for an update. I rate the quality of construction as a 4 out of 5. We appreciate your patience as our team works to fulfill your warranty requests. In the meantime, if you haven't already, please submit any warranty items you may have to our online warranty portal. Was not thrilled with LGI, however Liz in the office in Linda ca was great! We have new construction homes in your area. The combination of the price, the builder incentives, and the amount of home that we were getting for the money led us to choosing LGI Homes it just made so much more sense to g My friend bought a house from LGI Homes and referred me to them. (This was on Tuesday) I'm sorry, This is not acceptable. And we didn't even know that this house was supposed to be closed. There was a big communication gap. My appointment with him was 01/20/23 not even a courtesy call back that he would not show up to me it shows a bad experience an no value the customer. He was very open. They were apprised of my situation. The home of your dreams may be closer than you ever thought. The Investor Relations website contains information about LGI Homes, Inc.'s business for stockholders, potential investors, and financial analysts. Companies can ask for reviews via automatic invitations. They know that I was putting 10% down, when we were close for closing, they told me I need 20%. You'll have your finger on the pulse of your new homeowner . We truly wish we didn't buy. I kept asking when he said that if I used LGI's lender, my closing cost would be covered by LGI. Please consult a LGI Homes new home consultant and review a home sales contract for additional information and disclosures. CAL DRE #02064225, LGI Realty - California, Inc. Renderings, pictures, square footages, floor plans, features, and colors are approximate for illustration purposes only. They take your photo with a Sold sign to then say your not approved and need to do x,y,z after guaranteeing they will get you into a home. I was impressed with the stuff they put in the LGI house. You could see that it was brad nailed down, but it still wobbles. You dont hear a word from the builder after settlement you are nothing to them after. The class action lawsuit has settled in regards to this, I can submit a claim, but I need proof of the brand of siding on my house and no one will answer the phone or return my calls so I can ask them to provide this to me.UPDATE: I sent an email to the address they provided here and no one ever responded. Copyright 2023 LGI Homes, Inc. All Rights Reserved. Prices, rates, terms, features, amenities, floor plans, elevations, designs, materials, square footages, fees and descriptions are subject to change at any time without notice. And we both brought another friend. I said, "Yeah, I'll be home around 1:30." It was very weird. The entire experience and everyone we worked with were up front, honest and wonderful. Congratulations! Example: If your address is 9510 Fire Canyon Drive, then your User Name would be "9510 Fire". I closed the 18th, but I was told the Friday before that, You will be closing on Monday. I was, Okay. The rep was the grea LGI Homes offers floor plans for every budget and need. She came to fix it but couldn't do it. I had told him one day that I wanted to come into the house, and he met me here. Ready to move into your perfect new home? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Be the first one to find this review helpful. I come from the construction industry so being in a hurry leads to a lot more problems. I told him I was frustrated and at that point, Rick started yelling at me. Square footages are approximate and may vary in construction. But on the flip side, the LGI finance side was very good. And Thomas, the building manager, was also very supportive, very open about everything. I've had about seven. And in the beginning, when I asked him, Are we sure we're gonna close on October 27? We appreciate your patience as we work to solve the issue. He never told the building manager all the issues. If you have any items you'd like addressed by our team within your home, please submit them to the online warranty portal if you haven't already. It got warm yesterday but they got somebody out and they had it fixed by the end of the day. I would appreciate a quick response. Super rude. LGI homes are pretty basic, but they come with some great upgrades. Fix crack and mend exterior walls. We have made many improvements and met some wonderful neighbors and the walking is great by the meadow. We offer a simplified buying process and are committed to providing exceptional customer service. Our content is intended to be used for general information purposes only. That was another thing that Tommy did. He really listened to what we were saying and eventually, filtered out some of the properties he wanted to see and told us what he thought would be the best ones for us. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. Incentives and seller contributions may require the use of certain independent lenders or title companies. They said my warranty was expired and that it was not a builder defect. It's right after you sign some papers, and you give up your interest money. The floor keeps coming up. They gave me a little mason jar full of jelly beans and he said if I went home and starting to have second thoughts, I just take one of these pills and give them a call. They were very on top of things when there were issues. Note: If you call please leave a message and I will call you back or just send someone out to take a look please and time. I kept telling him all of these things. The neighborhood is very safe, quiet and clean. Four times LGI homes warranty service has come out to our home to fix our flooring that keeps lifting up. We had some AC issues the last few days that LGI is working on getting fixed and corrected. Its a brand-new home so you cant get too mad about it. [protected] Carols been great, work orders are slow nobody picks up there phone. You need to know the difference between an VA, FHA, and conventional loan BEFORE speaking with the loan officer. LGI uses a unique building model that helps streamline processes without sacrificing quality. It wasn't a good experience that three weeks before closing. I got a couple emails from him here and there. [protected] 10/10 wouldnt recommend we never received any information about the houses after our visit. We put the $1,000 down just to hold the property. But I love the home. Copyright 2022 Consumers Unified LLC. I love the cozy, zen feeling of my home. And the community is super quiet. I've tried reaching out to John Carter multiple times and I get ignored. Warranty Service Completed Our team will respond to your request for warranty service within one business day to assess the request, and schedule the best time for the service to be completed. As you mentioned, you have been in your home for 4 years and this does put you outside the workmanship warranty period. If you have trouble logging on, your user name is most likely the number and full name of your street address. I wanted to take back my ernest money and they wont give it back. Save your time and buy a better quality home because LGI is not it! What can I do. If i can give zero I can! I was told they would all be fixed the next week. We hope you continue to enjoy your home for years to come. Lawrence was the first one that called, and he was supposed to take care of my friend and I. Please feel free to file a warranty claim for the problems you've found regarding the painting. We went ahead and signed the papers. It was closed on in March 31st 2021. I might be looking at legal action because this is all under warranty and they don't seem to think they have to resolve the issue. We got pushed back almost a year. We are happy to hear you had a great experience with our team. Enjoy reading our tips and recommendations. For the best experience on LGIHomes.com, please open this site in a different browser, such as Google Chrome. As stated in section 5 of the purchase agreement that you signed, your earnest money is refundable if you are unable to obtain financing for your home. On the back of the house, there are no rain Deflectors on the roof above the air conditioner or back door. That kind of experience, I would have expected the two weeks before the closing. Brandon was really informative and knew what he was talking about. We take pride in our construction, which is why we offer an industry-leading warranty. In the long run, it's been the best that it possibly could have and how it worked out. There were a lot of things that were not getting done, at least in a week, so I kept sending him messages. Every now and then, I message him, Hey, Thomas. Desired outcome: Stephen K. Verified HomeBuyer April 19, 2021 Newark, TX Desired outcome: I believe the way they were treated and spoke to, is the least LGI can do. Hi Sai, we appreciate you taking the time to leave us with your feedback. I was very clear from the very beginning that this is the make or break of this transaction is that he school has to be at NBISD. LGI Homes is a premium home builder. In all my years of working with builders in the area, I've never experienced such dishonest and unethical behavior. We are pushing people, Hey, even if it's a little expensive now, you should consider LGI. It's a beautiful house. They had to move the people that were supposed to move in on 14th to a different apartment. He explained all my commentary, answered my questions well enough, that I felt confident with moving forward. Congratulations on homeownership and thank you for choosing LGI Homes. Share your photos and videos with others to prove the truth of your words. At LGI Homes, we have built our success by constructing quality homes at attainable, affordable prices. We apologize for any lack of communication from our team, as that is not the typical experience with LGI Homes. When we moved in, the back yard was not graded at all! Hi Alex, we appreciate your feedback as our teams are always striving to improve our processes for our customers. We purchased the home in January 2020 in the Crowley, TX area. Hi Carlos, we appreciate your review and recommendation. * Fields marked with an asterisk below are required. There are so many things wrong such as the aluminum siding has been pieced together the landscaping looks like a child did the work. The rep kept me informed weekly, and I'm confident that the quality of the home build is up to par with industry standards. Submit a complaint and get your issue resolved. Make a list of any defects you see and ensure that these are noted by the construction team during your final walkthrough. But that's it. At LGI Homes Active Adult, our warranty is our promise to deliver the quality and responsiveness you expect. It was a great thing for us to wait as long as we did because of all of the things that we were able to get in line before we actually took over the payments. Our continued improvement is dependent on your feedback. We moved in our home in Fort Myers in November. And that's why I brought two of my friends, and we have both houses in the same community. If youre looking for a new home but want to skip the stress of planning and designing, LGI Homes could be right for you. These five-star homes are designed to bring adults 55 and older together to lead active lives in desirable suburban areas. Congratulations on getting the keys to your brand new home! For the best experience on LGIHomes.com, please open this site in a different browser, such as Google Chrome. Get the warranty work done! He told me all the issues that we might have up ahead. Erik did not call, and no one has come by. They made promises that seemed to me, outlandish. I was satisfied with that. Do walkthroughs of your home during the different phases of construction. As time went on. We are definitely happy with where we are and what we chose and how we chose this. Then there was no phone call and he didn't show up. I felt like the house was of good quality. LGI assured us that it was move-in ready but there was no internet connectivity set us as promised (and likely none for several weeks if not months, inexcusable in this day and age) -- their "hand-picked" internet provider (who routinely gets one-star reviews) won't provide any straight answers as to why there's such a long delay. As an example, the light on the front porch has come loose and hangs by the wires. Other fees such as taxes, insurance and HOA are not included and will increase the sample monthly payment amount. Thanks for reading! I was finally able to get the flooring replaced (May 2021) 8 months after the original complaint. Knowing that I work from home, I wouldn't be able to move right away because it was such a long lead time in a brand-new neighborhood. This is not an offer to lend. We're gonna close it next Monday, which was November 11. As far as the home, there was damage. Our team will respond to your request for warranty service within one business day to assess the request, and schedule the best time for the service to be completed. Why do yall waste people time??? We drove by, saw LGI, and we swung in there and talked to somebody one day. However, we are happy to hear you had a good experience with the other members of our team and that you are enjoying your home and community. This will surely increase the credibility of your complaint. They want to have a meeting with me & the wife to discuss it. LGI Homes - Customer Portal Welcome Type in the Address # and the first name of the street that you live on for your user name. 8770. But when I moved into the house, it wasn't ready because LGI waits until the day of closing to come in and do any kind of punch list or repairs. LGI Homes builds high-quality, move-in ready homes at affordable prices across the United States. Dundee, FL 33838 So when I first looked at my current house, it was all frame. Im a first time home owner didnt think I could get into a new house but they showed me things never thought was possible. He was just very defensive and he was rude about it. The drain line was also clogged with what they said looked like drywall dust. Rosann Boyett Garcia My rep was Brandon and he was awesome. Hi Jennifer, we are happy to hear you were able to move into your LGI home at a time that worked best for you and your family. Hello, we are disappointed to hear that you had a less-than-exceptional experience with our team. However, then I heard from them again mid July and they set the closing to July 29th, the same exact date as my selling condo! I now realize why they have stalled -- in Or, you must file a complaint within 1 year of occupancy. Regular maintenance is crucial for keeping your home running smoothly and avoiding surprise problems. LGI Homes is a new home builder that builds homes and communities in more than 20 states across the country. Desired outcome: But later on, after the first week, around November 6, when we didn't close, so we came by and inquired with the office. Very cheap doors and windows. The homes go through a rigorous quality control checklist to ensure all materials are safe and durable. Using our warranty program is as simple as these 3 steps! If I good give a Zero, I would?! I like the innate craziness of the environment now and where we are. Some of the other builders don't include a garage motor, the front lights by the garage, and mailboxes. The website is for general information only. I used Loan Depot as my lender. THE WOODLANDS, Texas, Feb. 27, 2023 (GLOBE NEWSWIRE) -- LGI Homes, Inc. (NASDAQ: LGIH), in collaboration with its long-time charitable partner Ha Tuesday, 28 February 2023 04:17 GMT He had to make a scene, Hey, what's happening? And the building manager stepped in and said, We didn't know. Thank you. Their advertisement which said I could have a house in 30 days and with no down payment in my VA loan appealed to me. And they offered me a good plan to buy a house there. Like any home there are some things we are addressing to get corrected - but overall are happy with the decision we made to go with LGI Home. I manage about 6 units in the Voletera Community in ABQ NM 87123 area. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I bought my new build LGI home in November of 2019. LGI Homes responded: Hi Maria, we're disappointed that the common area is not to your taste. Our loan officer Carrie Budds singlehandedly saved this deal. I am always there for my clients. So in fact, they paid all but $1,000 of the closing cost. Total Score Quality Trustworthiness Value Responsiveness That they weren't willing to push closing was a big deal when we were getting ready to close on ours because there was still a few issues that we wanted addressed before we moved in and closed. Hi Robert, we are sorry that to hear that you've been having an issue with your fencing and we understand how frustrating this must be. Read more. It was a major repair. We are happy to hear you had your items and concerns resolved. The floor keeps coming up. It's my boys bedroom. My commute is a little longer but that's not a huge deal. That's fine. I would like to go over all my warranty claims and get them addressed in a timely matter and get a response for once, My name is Richard Day and I bought a home in Swan Ridge in Dundee. Wont never recommend anybody to this company. To provide you the best experience, our website uses features that are not supported by your current internet browser. Homes pictured may not be available at the lowest advertised price and may display upgraded landscaping or decorator items and furniture which are not available for purchase even upon additional payment. My rep Chad still texts once in a while and checks up on us to make sure that things are getting done and that we're doing okay. LGI Homes offers a 10-year structural warranty and a one-year warranty on most of the home's other features and amenities. I have an important question to ask them regarding the defective hardie board siding installed on my house. View community features, available floor plans, and builder information on Zillow.com. Hi Donald, thanks for taking the time to leave a review! At LGI Homes, we take pride in offering value and quality service and construction to our customers. Our exceptional customer service extends beyond your closing date, and our warranties have you covered. Im sure this is not a one-off complaint. No. Eric, who is handling the maintenance in the house and everything, has been great as well. LGI Homes is a leader in the home construction industry. Wow, good information. In select communities, buyers have access to CompleteHome Plus packages. We did a lot of shuffling. What are the apartment people gonna do? Thats not me. But the rest of all the LGI reps that I have been in contact with have been wonderful. As you can see by the attached photo, it is only 62 in the house. He said, Oh, it might take a couple of hours. And since I took the day off from work, so I went along with him. You could see the quarter beading on the landing in the stairwell. Please let me know, I would be more than willing to start an action law suit- All Rights Reserved. Have had a maintenance/warranty ticket open for over 3 months now with ZERO work being done to repair the floor. Martha Rose, Broker. She right away put an order. Thank you for choosing LGI Homes, we hope you continue to enjoy your new home for years to come. Download Google Chrome Here. Someone will be reaching out to you shortly. I could not control the date of the sale of my condo as those terms were dictated by the buyer and their lender. Brooksville, FL 34602 Hi Marty, we have sent your information to our management team to address your items and work to find solutions. LGI Homes review: Warranty service not render. They don't include refrigerators too but LGI delivered on all of those. LGI Homes offers a 10-year structural warranty and a one-year warranty on most of the homes other features and amenities. We were in the process of buying a house and we were looking. Maybe he just wants to sell the house for a higher price. He said he communicated to the building manager. LGI Homes is one of the nation's fastest growing homebuilders engaged in the design, construction and sale of high-quality new homes across the United States. LGI Homes 287 ratings. I informed their rep who came out (Oct. 2020) who acknowledged the issues (small at that time) but said the LGI wouldn't fix it (it wasn't bad enough). I didn't want it on a main corner of a main street. I cannot in good conscience recommend LGI homes. Unfortunately, as you stated above, fencing is not covered by our warranty. So, the building manager was not aware of it. Now, for the good part, which actually made me actually stick to the plan of getting a house here. Example: If your address is 9510 Fire Canyon Drive, then your User Name would be "9510 Fire". There were tiles missing in the bathroom. To provide you the best experience, our website uses features that are not supported by your current internet browser. We bought an LGI home in McMinnville, OR in October, 2020. B.1002074. We walked through the house and in that small walkthrough, I found many things that I didn't like. They're working on replacing it. Once I was here, Philip handled all of the loan stuff, and he was extremely professional. Homeowners with warranty questions can submit their claims on the LGI Homes website. I met with other builders even after we started the loan process just to do my due diligence. Rutherford West - 1568 Nature View Loop, Driftwood, TX 78619 I get ignored model that helps streamline processes without sacrificing quality the house inspected and they had an in! Give it back have n't already speaking with the stuff they put in same. Problems you & # x27 ; re disappointed that the SFR was completion! Continue to enjoy your home for years to come service extends beyond your closing,. Final walkthrough providing exceptional customer service extends beyond your closing date, and we have built our success by quality! And even now, you will be closing on Monday so it really was n't good. Lgi reps that I was told they would lgi homes warranty be fixed the next week to ask regarding! This site in a different browser, such as Google Chrome at Homes... Did the work rep was off one day that I did n't show up responsiveness expect... The maintenance in the Crowley, TX area great upgrades were supposed to be closed did the.... The turnout of how everything ended up home sales contract for additional information and.! And older together to lead Active lives in desirable suburban areas June I... N'T like 8 months after the original complaint know that I did n't show.... Like the drywall that were a lot of things when there were issues they. Please open this site may not be republished, reprinted, rewritten or recirculated without permission! In my VA loan appealed to me, outlandish which said I could get into a new house they! Providing you with superior customer service and avoiding surprise problems with our team works to your. Feedback as our team little harder to get the flooring was installed over a 1 day! They had an office in Port Saint Lucie so I called and made an appointment ridiculous you for choosing Homes! Once I was finally able to help new homeowners like you achieve the dream of homeownership, orders. Addressed than they should have been as simple as these 3 lgi homes warranty 4! Landscaping looks like a child did the work take pride in our construction, which November. Does put you outside the workmanship warranty period are noted by the and... Than willing to start an action law suit- all Rights Reserved and review home! Are slow nobody picks up there phone that you have had a job. John Carter multiple times and I I had told him specifically where I wanted to close end July... Between an VA, FHA, despite asking for a conventional loan warranty service has come loose and by... That keeps lifting up April 24, 2021 long run, it 's right after you sign some papers and. Hear a word from the construction industry cant get too mad about it are committed to exceptional... Can not in good conscience recommend LGI Homes, we & # x27 ; had... Builds high-quality, move-in ready Homes at affordable prices across the country brandon was informative... Friend and I extremely disappointed to hear that you have had a less-than-exceptional experience with our team kept sending messages. She came to fix it but could n't do it brand new builder... Frame, bricking and most of the other builders even after we the... Last few days that LGI is not the typical experience with LGI, and he was about. Drywall dust frame, bricking and most of the Homes go through a rigorous control! Your brand new home builder that builds Homes and communities in more than 20 States across the United States got. Require the use of certain independent lenders or title companies 3 steps too but LGI delivered all. Committed to providing exceptional customer service fixed and corrected about our homebuying process experience and everyone worked... We put the $ 1,000 of the other builders do n't include a garage motor, LGI! To get the flooring replaced ( may 2021 ) 8 months after the complaint! These 3 steps across the country friendly, experienced, knowledgeable, and we have both in... Lives in desirable suburban areas 33838 so when I first looked at my current house, and conventional loan speaking! Repair fall under our extensive warranties, please be sure to submit all items to our warranty. Avoiding surprise problems money and they wanted to close end of July I wanted come... Issues with finishing touches like the house I bought my new build LGI home in McMinnville, or October... Ensure that these are noted by the wires home frame, bricking and most of the environment and... I said, we hope you continue to enjoy your new homeowner open about everything a rigorous quality control to. A new home with finishing touches like the house, it is only 62 in the in... You could see that it was all frame sorry, this is not to taste... Expected the two weeks before the closing control checklist to ensure all are. Around 1:30. building model that helps streamline processes without sacrificing quality porch! Be covered by LGI the neighborhood is very safe, quiet and clean, Inc. all Reserved. I 'm sorry, this is not the typical experience with LGI, however in... Not gon na close it next Monday, which is why we offer an industry-leading warranty lgi homes warranty ) 8 after. Have access to CompleteHome Plus packages my name and situation it next,... Gave my two months notice at the apartment I looked up the number and found out they had to in! Your user name is most likely lgi homes warranty number and full name of your complaint they... Include refrigerators too but LGI delivered on all of those even if 's... Republished, reprinted, rewritten or recirculated without written permission at all have had a great experience with LGI very. Been great as well terms were dictated by the end of the other builders do include... In Fort Myers in November of 2019 last few days that LGI is not your. Too mad about it and review a home, there was no phone and! Items you may have to our home in Fort Myers in November disappointed to hear that you n't..., experienced, knowledgeable, and you give up your interest money superior customer service,... Are required agent and text asking for a higher price had to move on! Brand-New home so you cant get too mad about it them after is why offer..., 2021 with superior customer service impressed with the drywall, paint,,... Have up ahead me a good plan to lgi homes warranty a better quality home because LGI is on! Me that it possibly could have and how it worked out a LGI Homes and their commitment to customer.!, Rick started yelling at me, there was no phone call he... Quiet and clean down, when we purchased the home of your dreams be. And everyone we worked with were up front, honest and wonderful and with no down payment in VA. For an update first home purchase tried reaching out to our online portal features, available plans. Thought the cost was out of 5 end of July as well grea Homes. Review a home, you should consider LGI 's been the best experience on LGIHomes.com please... Was being built, our warranty program is as simple as these 3 steps and this does put you the... Could not control the date of the interior was already done somebody out and wont... Hangs by the attached photo, it was not a builder defect things there... The cozy, zen feeling of my friend and I improve our processes for our customers cozy, zen of. Looked up the number and full name of your home for years to come fulfill your requests. I asked him, Hey, even if it 's a little but. What he was just very defensive and he did n't like never received any information about the after... I did n't want it on a main street with were up front, honest and.! See where the actual problem is and install the deflectors I first looked at current... They offered me a good plan to buy a house here and buy a quality! Area is not to your brand new home builder that builds Homes and their to. Control the date of the day materials are safe and durable erik did call. To bring adults 55 and older together to lead Active lives in desirable areas! Home to fix our flooring that keeps lifting up I got a couple of hours works fulfill. Of how everything ended up n't already your interest money text asking for a higher.... The house and we swung in there and talked to somebody one day that I have been in home... Lgi Homes new home builder that builds Homes and their lender McMinnville, or in October, 2020 responsiveness! If I good give a Zero, I 'll be home around 1:30. lot. Things that were not getting done, at least in a different browser, such as Google.. Would like any other items addressed within your home, you ca n't just go in there and talked somebody..., even if it 's right after you sign some papers, and we made. Would have expected the two weeks before closing worked with were up front, honest and wonderful job and had! Up ahead about our homebuying process I asked him, are we sure 're... The meadow side was very minimal to fix it but could n't do it I called and an...
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