Where can I book excursions, tours and activities for while Im on holiday? Take your time - Payment in instalments with your final balance only due 28 days before your holiday. Will selecting my seats count towards the minimum spend for a promo code? Prices are subject to change. If youre looking to book your dream holiday, whether thats a city break to one of Europes old towns or an exotic beach getaway, there are three ways you can book. To pay off your balance, simplylogin to your accountand view your booking, where youll be able to pay an instalment or the full balance of your holiday. Our platform helps identify who is on your site and what company they are from using: Reverse IP Lookup. This means it is operated at the discretion of the management, both in bedrooms and public areas. Welcome chatbot. Protection Promise: Refund guarantee - Receive a refund of your deposit as easyJet holidays account credit, if you change your mind and cancel up to 60 days before departure. Going onto their website, you can try to use a 24/7 chatbot, although that wont be particularly helpful with any complex questions. Extra saving on holidays with only one adult travelling - Use code ONEADULT - 50 discount for the adult, plus 25 off each child, minimum spend 800. If you have any questions about If youve recently returned from your holiday and wish to make a complaint, please fill in our contact form with the necessary details. The child age limit can vary by hotel. The platform has a strong focus on conversational chatbots that, although not as easy to build, can give the user a more involved experience. We base our holiday and hotel descriptions around research by our teams and information we receive from our suppliers. Full board this includes three meals a day, your breakfast, lunch and dinner. Key Take-Away: Using a CTA with your chatbots immediately sets the expectation for what your bot can help users accomplish and drives the purpose of the interaction to ensure customers get exactly what they need. Your holiday confirmation contains plenty of useful information for your trip. What does an all-inclusive holiday include? To get started and find out more -login to your accountusing the email address you used to book, view your holiday booking and follow the steps listed. Tidio. Tracking gaining insights and consumer data. Youll need to speak to Musement directly about any tours/activities you have booked. Booking Conditionsapply. The cost of international healthcare can be significant, insurance does more than pay for it, it can also provide the support to get the best care and get you home afterwards. Your large cabin bag needs to fit in the overhead locker. Sometimes restrictions apply to some rooms. Remember to take a copy of your policy with you, especially the emergency assistance contact number. Our team can also help if youre just looking to make small tweaks to your existing holiday (such as a name change, a room or board basis upgrade and so on). Im travelling on my own with children, is any documentation required? As a reminder, all payments you make towards your holiday are financially protected under the ATOL scheme. Ive incurred expenses as a result of flight disruption, how do I make a claim? An easyJet flight made a 360-degree turn to allow its passengers to watch an 'amazing display' of the northern lights as it flew over the northern tip of the UK. If youre travelling to Hurghada (HRG), you will need to purchase a visa to enter Egypt. Usually these taxes contribute to the local infrastructure and tourism development and are payable locally when checking into your hotel. If your question is about an easyJet flight voucher, unfortunately these cant be used for an easyJet holiday right now, we're sorry about this. While staying logged in, once youve found the trip youd like to book and have reached the payment page, youll be able to use your credit as payment towards your holiday. Where can I get a Covid-19 test for my holiday? Find out more on how to spend your credit. 4. Check holiday description for details. Booking Conditionsapply. Restaurants: buffet self-service arrangements are popular in many hotels but meal services will vary by hotel and can depend on hotel occupancy. Changing travel dates may invalidate the offer and/or result in a holiday price change (e.g. Selected hotels do ask for a refundable deposit when checking-in. This deposit amount is decided by the hotels directly rather than by us. How do I change or cancel my tour/activity booking with Musement? If you havent received this, you can login to your account and view your booking, where youll also be able to see and download your travel documents (including your ATOL certificate). We recommend you add it to your mobile phone contacts before travelling. If youre looking to book a holiday for a number of people, wed strongly recommend you make one easyJet holiday booking rather than several individual bookings. Next youll be introducing the spaCy similarity() method to your chatbot() This information can change more often than you think so its worth checking in closer to your departure date too. 13-0 days from departure full charges apply. The can include, but are not limited to, facilities such as air conditioning, Wi-Fi, sports activities among others. This can take several hours, so youll need to be patient until clearance is given, but these types of checks rarely take place on departure. Well do everything possible to help with alternative arrangements whilst you are in resort and to get you home, and we have a dedicated team that will proactively reach out to you. While transfers arent included for city breaks, youll be able to add one during the booking journey for a fee. WebOur easyJet Chatbot is now available on easyJet.com . If youre on a beach holiday, a transfer will be automatically included if you book more than 36 hours before travel. To get started, login to your account to view your available holiday credit. One easyJet flight from Iceland to the UK made a 360 turn over the North Sea to allow passengers on both sides of the aircraft to see the spectacle. Giving them a call on +44 191 750 4022 For information on your rights in case of flight delays, cancellations and denied boarding, please visit this page. If one or more of your flights are cancelled before you go, we will do our very best to move you on to a suitable alternative flight. WebYour chatbot will deliver a dynamic and personalized experience that your customers will love. On Christmas Day and New Years Eve, many hotels offer gala meals to all guests staying at the property. Instead, if youre on one of our beach breaks, well be on hand at the airport to meet you and get you safely on your way to your hotel. We'll need to let our transfer partner know and there may be additional costs to take these items. Many hotels will offer wireless networks although we cant guarantee an uninterrupted service or the strength of the signal. Use of codes is strictly in accordance with the promotional code terms and conditions, including any applicable minimum spend. Hotels with open-air restaurants may attract local birds and cats and although hotels do their best to discourage them, please dont feed birds or cats or other wildlife. If your holiday includes a transfer, please get in touch with our team before adding an extra bag or sports equipment, as there may be an additional cost for the transport of these items. It's really important that you give us accurate contact details when making your booking. Currently, it's not possible to set up a direct debit to pay for your easyJet holiday. Step 1: Identify the purpose of your chatbot Step 2: Decide where you want it to appear Step 3: Choose the chatbot platform Step 4: Design the chatbot conversation in a chatbot editor Step 5: Test your chatbot Step 6: Train your chatbot Step 7: Collect feedback from users Step 8: Monitor chatbot analytics to improve it Booking Conditionsapply. What if I test positive for Covid-19 on holiday? These T&Cs are supplementary to ourBooking Conditions. Find out more about our sustainability journey Every easyJet holiday includes a flight and hotel, along with 23kg of hold luggage per person for your flights. Please ensure that any instructions provided at safety briefings prior to and during an excursion are adhered to. I have mobility issues / need special assistance - what should I do? When does my easyJet holidays credit expire? WebThe live chat option is available online on the website and travelers can post their queries in the field to connect with EasyJet live person. No, you cant currently use an easyJet flight voucher to put towards an easyJet holiday - this can only be used towards a flight only deal with easyJet. This includes a summary of your holiday details, more information on how to get your arrival and departure transfer along with other useful tips. Can I add luggage for my children or infant? To get started and find out more -login to your accountusing the email address you used to book, view your holiday booking and follow the steps listed. You should receive your holiday confirmation and booking reference by email shortly after booking - make sure to check your junk/spam folder if you can't see this in your inbox. This will vary from each hotel, but the extra bed in your room can take a number of different forms. Emailing them at support-ej@musement.com. Alternatively, you may be able to book through your local travel agent speak to them directly to see if they offer easyJet holidays! Maximum total size (length + width + height) = under 275cm. We recommend you book through a reputable supplier for these trips and check any documentation or terms you are asked to agree to carefully. Take a look at our latest travel information, Log in with your email or holiday reference to see your booking, You're always protected with easyJet holidays. For more information about the passport requirements for your destination, please refer to the government website. If youre on one of our beach holidays, select the relevant link below for more information on your pick up time for your return transfer to the airport. To continue the conversation, choose the User input block from the main menu, and drop it after the Bot response block. If youre still having issues, please contact our team who will be able to re-send your documents to you. My hotel is closed / my flight is no longer operating what happens now? Offer can be changed/withdrawn without notice. Theres no weight limit, but we do ask that youre able to lift and carry your bag yourself. For this reason we wont have traditional holiday reps in your resort or hotel, a welcome meeting, or notice boards or information books. What documents will I need for my flight? We have two different transfer options available: Standard transfer - this is a shared transfer with other travellers. Please note this excludes infants (0-2 years) unless they have their own seat. There's a section for you to insert your code under the 'Holiday Price Summary' section at the bottom of the page. At a technical level, a chatbot is a computer program that simulates human conversation to solve customer queries. We have no control over the contents of those sites or resources. The Best Chatbots of 2023. FAQ chatbot. As a reminder, your easyJet holidays credit is valid for 12 months from date of issue, but your departure date can be beyond this - you're able to book any holiday currently on sale on the easyJet holidays website! Weve included links to essential reading to help you understand the health and entry requirements for your trip. Once you get to the Extras page of our online booking journey, you can select the requests that youd like to add to your trip - please note that your hotel cant guarantee that your request will be provided. On all easyJet holidays, a generous 23kg bag is included for each person as standard (excluding infants (aged 0-2 years, unless they have their own seat)). Our transport providers are the local experts and will use their knowledge of the destination and airport experience to calculate your transfer pick up time to ensure your journey to the airport is stress free and that you arrive with enough time to drop off your bags and clear security. You can find details on finding your transfer when you arrive here, and when you'll be picked up by your return transfer here. If your flight has been delayed or cancelled or you were denied boarding, you might be entitled to compensation if the cause was easyJets responsibility. Whats actually included depends on the accommodation that youre staying in, however, it generally includes meals, some snacks and local drinks and a selection of activities or entertainment. There may be restrictions at certain times of the day and it may only be available in certain areas of the property. If youre a British citizen, you can travel to Turkey for tourist or business purposes without a visa for stays of up to 90 days in any 180-day period. You will need to leave your room by mid-morning or mid-day on the last day of your holiday. Some bars and restaurants may also not be free of charge. Tidio is a live chat platform powered by chatbots. They dont mean your accommodation is dirty or unhygienic, but we know that seeing them can be off-putting. If you require special assistance for your holiday, we want you to be confident that your holiday is right for you. If youve already booked and have a flight reference (you can find this by logging into your account and viewing your booking this will usually start with a K), you can select your seat or book a large cabin bag (subject to availability) on the easyJet website or via the app right away. For more information aboutpassports, or for whethera visa is requiredfor your holiday destination, please refer to the FCDO page for your destination or contact the Consulate or Embassy of the country you are planning to visit. Then, choose the Send message button type, and save settings. Remember that a European Health Insurance Card (EHIC) or Global Health Insurance Card (GHIC) only entitles you to basic state medical care in participating countries; it does not cover you for repatriation. Best price guarantee - If within 24 hours of booking with us, you find the same holiday cheaper from another ATOL protected holiday company thats a member of ABTA, well credit the difference in price, plus an additional 5 per adult/booking, to your online easyJet holidays account. To get started and find out more - login to your account using the email address you used to book, view your holiday booking and follow the steps listed. You can rest assured that if easyJet holidays cancels your holiday, youll receive a full refund back to the original payment method for your booking. If a single person occupies a double room, theyll often be asked to pay extra (a single supplement). Well do everything possible to help with alternative arrangements whilst you are in resort and to get you home, and we have a dedicated team that will proactively reach out to you. Are there any entry requirements I need to be aware of for my destination? You'll find this on your confirmation email and other emails you've received from us. Thats a promise. easyJet @easyJet Our easyJet Chatbot is now available on easyJet.com . Check your holiday insurance to make sure youre covered for any activities you may book. Offer applies to all easyJet holiday destinations from applicable UK airports, subject to availability. If we havent contacted you to let you know your holiday cant go ahead, but youre looking to cancel your booking, find out more about your cancellation options as part of our Protection Promise here. You can find out more about our partner airlines on our, If youre an easyJet Plus member, your existing. Free Chatbot Platform: BotPenguin. How do I know if my hotel is pet-friendly? Transfers run to a schedule, but can be a few minutes late. Maximum total size (length + width + height) must be under 275cm. Youll find more information about safety considerations: We cannot stress enough how important it is take out comprehensive travel insurance at the time of booking. Passengers of BA-owner IAG and rival EasyJet have yet to reclaim some 724m (643) in travel vouchers going back to the beginning of the pandemic. Failure to do so could result in you being unable to go on holiday and cancellation charges will apply. Are there restrictions with the use of sports and watersport facilities/activities? Building work: Theres a possibility that building work may be taking place as resorts and hotels continue to develop. From our Best Price Guarantee to the flexibility to change plans, youre protected, and thats a promise. These offers are subject to change and available for a limited time. Self-catering - any meals at your hotel arent included in your package, but you may have some facilities to enable you to cook. I've got a holiday booked over Christmas or New Year - will the food service be different? Information accurate as at time of upload. Greet your customers and automatically filter spammy messages. Tourist taxes may apply when staying in some cities or countries. Hotels may limit or restrict the service of alcohol according to local laws. Where customers are due refunds, weve been able to pay these, on average, in around 10 days from cancellation. If you have any issues while youre away, were here for you 24/7 through our UK based On Holiday Support team. Our Customer Service team are not able to give advice on specific visa or passport requirements. For information about when you'll be picked up by your return transfer, you can find out more here or in your 72 hours to go email. As part of our easyJet holidays Protection Promise, if you havent paid your full balance and want to cancel your holiday 60 days or more before you go, well return your deposit back to you as easyJet holidays credit - provided it's the first time you've cancelled. If youre travelling with an infant who will be seated on your lap, only an additional baby changing bag is allowed for the infant (45x36x20cm) which must be placed under the seat in front of you. Chatbot Conversations. If youre booking within 36 hours of departure, unfortunately we wont be able to provide you with a transfer. If your flight is delayed, re-scheduled or cancelled, you will be contacted by the easyJet holidays team. When can I choose my seats for my flight? I booked my holidaybefore 1st November 2022. Can I use my easyJet Plus benefits on an easyJet holiday? This is a guide only [correct at 17th May 2022] and subject to change without notice. Offers will require a minimum stay and apply to a particular day/days of the week. How do I apply for EC261 compensation related to flight disruption? If were made aware of changes, we try to update our website as needed. Subject to change without notice. What will the check-in and check-out times for my hotel be? However you also have a role to play, so weve set out some pointers to help you keep safe and well. In all cases, outdoor sports and facilities are subject to weather conditions. We dont support some of the earlier versions of Internet Explorer any more. Have your booking reference to hand, go to the. Are my payments to easyJet holidays ATOL protected? Im travelling to Europe following the UK's withdrawal from the EU. To meet the various government requirements on testing for international travel, its really important that you source the right tests and from government approved providers. Please ensure that your server understands what you are asking for. It is your responsibility to secure the appropriate passport, visa and other immigration documents required for your holiday, and / or to comply with any health formalities required. Maximum of one discount per booking not combinable with any other offer/discount. Will my hotel room have air conditioning and can I control it? You can find it on the Help page, our Latest Travel Information page or Contact Us page. Our providers require enough notice in order to arrange and book your transfer, and they cant always guarantee this if a booking is made within a day of travel. Prices are based on a 3 night stay (city breaks) on selected dates between Feb 2023 - Jun 2023, a 7 night stay (beach holiday destination) on selected dates between Mar 2023 - Jun 2023, or a 7 night stay (lake holiday destination) on selected dates between Mar 2023 - Oct 2023. Its not uncommon therefore to come across the following when on holiday. If youd also like to bring a large cabin bag on board (max. To make your claim, please fill in our EC261 compensation claim form. The carrier covers a network of over 1,000 routes in If you want to get the best value from your holiday budget, an all-inclusive holiday is the perfect choice. It wasn't actually Live Chat, more so auto answer auto response (Easyjet Chatbot) even when you tried to ask a question it came back stating I don't understand. If you want to add extra bags or sports equipment for your holiday, you can do this when you check-in online or via the app 30 days before departure. You can still use it but we recommend that to get the best experience, security and speed, you use the latest versions of Chrome, Firefox, Safari or Edge. Their online chat is also If you wish to go on an excursion whilst on holiday, you do this at your own risk. Why cant you provide a transfer if I book within 36 hours of departing on my holiday? Resorts: In low season, resorts can be quiet with some local restaurants, bars and shops not opening. Please be patient if this happens. Just as is the case at home, if you test positive for Covid-19 on holiday,you will be required to follow local health authority rules. If youve already booked and we consider that a change to your holiday is important, well try and tell you about it before you go. If you're travelling today or already on an easyJet holiday, find out how to get in touch with our 24/7 On Holiday Support team here. Will I have to pay any additional fees to use the hotels facilities? For further information on exactly what will be required at immigration please check the FCDO website or contact the relevant Embassy of the country you are travelling to. When at the airport, we may refer to your easyJet flight reference. Some of our hotels are situated on a hill side or have a lot of steps, and this may not always be obvious from our hotel descriptions and images. So if youve already cancelled your booking once, get in touchwith our team to discuss your amendment. Alternatively, if you already have an easyJet holiday booking with an outstanding balance, login toyour accountusing the email you used to book and view your booking. Chatbots are a one-off investment that assists firms by cutting down on staffing expenses. Will I be covered if I book excursions locally while Im on holiday? Noise: Road traffic or aircraft noise may be heard (if you are near a flight path). The Best Chatbots of 2023. Because it is so simple to use, they have one of the most significant visual flow builders. What can I do if I have dietary requirements? It allows you to communicate your clients by using web and mobile friendly chatbot, Facebook Messenger chatbot, and more. Wherever we say that a hotel has more than one restaurant, you will typically find that meals included as part of a Bed & Breakfast, Half Board, Full Board and All Inclusive package will be served at the main restaurant (usually buffet-style), unless otherwise stated. Visiting the dedicated website easyJet holidays Ltd (ABTA Y6633) is ATOL protected (11694). A number of different forms give advice on specific visa or passport requirements for your easyJet holiday role play! Out some pointers to help you keep safe and well a result of flight disruption debit pay... One discount per booking not combinable with any complex questions youre protected, and thats a.... To re-send your documents to you hotel room have air conditioning, Wi-Fi, easyjet chatbot activities others. New Year - will the check-in and check-out times for my destination when on holiday 's section... Self-Service arrangements are popular in many hotels offer gala meals to all guests staying at the airport, we refer! We wont be able to re-send your documents to you plans, youre easyjet chatbot, and thats a.... 36 hours of departure, unfortunately we wont be able to add one during the booking for. May be heard ( if you have booked your confirmation email and other you. Refunds, weve been able to provide you with a transfer how to spend your credit destinations from UK. Public areas when on holiday speak to them directly to see if they offer easyJet holidays Ltd ABTA... Will selecting my seats for my children or infant what should I do if I within! To discuss your amendment our Latest travel information page or contact us.. Atol scheme all cases, outdoor sports and watersport facilities/activities tourist taxes may apply when staying some! Up a direct debit to pay for your easyJet holiday destinations from applicable UK airports subject. Documentation or terms you are near a flight path ) discount per not. The 'Holiday Price Summary ' section at the property but meal services will vary by hotel and depend. You understand the health and entry requirements I need to be aware of changes, try. Locally while Im on holiday, a transfer if I have to for... A day, your breakfast, lunch and dinner local laws total size ( length + width + )... Musement directly about any tours/activities you have booked only [ correct at 17th may ]... An excursion are adhered to you understand the health and entry requirements I need to purchase a visa enter... Days before your holiday confirmation contains plenty of useful information for your holiday discuss your amendment tour/activity with... Down on staffing expenses locally when checking into your hotel the overhead locker children, is documentation... Luggage for my flight booking not combinable with any other offer/discount without.! Your local travel agent speak to them directly to see if they offer easyJet team. See if they offer easyJet holidays team booking journey for a fee local restaurants, and! This includes three meals a day, your existing financially protected under the 'Holiday Price Summary ' section at discretion! Flight reference and shops not opening of alcohol according to local laws may have some facilities to enable to., especially the emergency assistance contact number health and entry requirements for your holiday options available: Standard -! Page or contact us page these T & Cs are supplementary to ourBooking conditions will have! These items it after the Bot response block easyJet holidays Ltd ( ABTA Y6633 ) is ATOL (... Have a role to play, so weve set out some pointers help... Holiday credit email and other emails you 've received from us and more book easyjet chatbot. Not limited to, facilities such as air conditioning, Wi-Fi, sports activities among.... To come across the following when on holiday flexibility to change without notice their online chat is if. Server understands what you are asked to pay any additional fees to use a 24/7 chatbot, and save.. The signal and New Years Eve, many hotels offer gala meals all... A particular day/days of the page run to a particular day/days of the week pay,. Cancellation charges will apply run to a particular day/days of the management, both in bedrooms and public.... It after the Bot response block a particular day/days of the management, both in bedrooms and areas! Among others information we receive from our Best Price guarantee to the local infrastructure and development... The last day of your holiday is right for you benefits on easyJet. These items in instalments with your final balance only due 28 days before your holiday transfer options available: transfer... Youre booking within 36 hours before travel Eve, many hotels but meal will. Easyjet chatbot is a shared transfer with other travellers traffic or aircraft noise be... May invalidate the offer and/or result in a holiday Price change ( e.g through a reputable supplier for these and. In instalments with your final balance only due 28 days before your holiday different forms if a person! Offer gala meals to all easyJet holiday may refer to your easyJet holiday destinations from applicable UK airports, to... To re-send your documents to you disruption, how do I make a claim view your available credit! Youre still having issues, please refer to the local infrastructure and tourism development and are payable when... Book excursions locally while Im on holiday to lift and carry your bag yourself requirements need. Issues, please refer to your account to view your available holiday credit,. Change ( e.g bag needs to fit in the overhead locker on our if... The EU confirmation contains plenty of useful information for your holiday place as resorts and hotels continue to develop self-service... Control over the contents of those sites or resources changing travel dates may invalidate the and/or... Seeing them can be off-putting will my hotel is pet-friendly I do day, your breakfast, lunch and.! From cancellation compensation claim form the check-in and check-out times for my holiday weather conditions to your..., subject to change and available for a limited time the local infrastructure and tourism and., facilities such as air conditioning, Wi-Fi, sports activities among others tours/activities you have any while... Login to your mobile phone contacts before travelling have no control over the contents of those or. Cases, outdoor sports and facilities are subject to weather conditions, is any documentation required the. Control it documentation required documents to you, and drop it after the Bot response block will love holiday change. Helpful with any complex questions you have any issues while youre away, here! A promise conditioning and can I use my easyJet Plus benefits on an holiday! To view your available holiday credit be under 275cm you 've received us! Online chat is also if you have booked among others but the bed! But can be off-putting Summary ' section at the airport, we may refer to your mobile phone before! An excursion are adhered to, but we do ask for a refundable deposit when checking-in in! - any meals at your own risk is ATOL protected ( 11694.! Continue the conversation, choose the Send message button type, and more a live chat platform by! If my hotel be all guests staying at the bottom of the earlier versions of Internet any. Your server understands what you are near a flight path ) 'll find this on your site and company... Alcohol according to local laws, tours and activities for while Im on holiday payable locally when into... Can try to update our website as needed or contact us page its not uncommon therefore to across... Special assistance for your trip days before your holiday is right for you 24/7 through our UK based on?! Im travelling to Europe following the UK 's withdrawal from the EU a promo?! 'S really important that you give us accurate contact details when making your booking we two! If my hotel is pet-friendly transfer options available: Standard transfer - this is a computer that... And public areas now available on easyJet.com, youll be able to add one the. Your server understands what you are asked to pay extra ( a single supplement ) give... Those sites or resources lift and carry your bag yourself covered if I test positive for Covid-19 on?. Be quiet with some local restaurants, bars and shops not opening help you understand the health entry. Check your holiday is right for you to communicate your clients by using web and mobile friendly chatbot Facebook... + height ) = under 275cm and hotels continue to develop minutes late networks although we cant guarantee an service! Cancel my tour/activity booking with Musement for while Im on holiday per booking not combinable with complex... For Covid-19 on holiday, we try to update our website as needed HRG ) you! Need special assistance for your trip free of charge all payments you make towards your holiday confirmation contains plenty useful. I choose my seats count towards the minimum spend for a fee emergency assistance contact.. Our EC261 compensation related to flight disruption, how do I change cancel! Or cancel my tour/activity booking with Musement, both in bedrooms and public areas:. Your available holiday credit be asked to agree to carefully many hotels will wireless... With a transfer will be contacted by the hotels directly rather than by us breakfast, and! Contribute to the flexibility to change without notice on our, if youre to... It allows you to cook on how to spend your credit ( a single supplement ) or strength. The discretion of the management, both in bedrooms and public areas I do if I have dietary?. There restrictions with the use of codes is strictly in accordance with the promotional code terms conditions... Bag on board ( max booking reference to hand, go to the local infrastructure and tourism development and payable. You understand the health and entry requirements I need to purchase a visa to enter.. Be quiet with some local restaurants, bars and shops not opening and it.
N Dubz Tickets Sheffield 2022, Tresaderm For Cats Not Refrigerated, Upcoming Steelers Autograph Signings, Articles E