Please feel free to DM the full name and address associated with the account. The outage in Optimum internet service appears to primarily affect New York City. Generated from Reports Received from Affected Users Within Last 12 Hours. You can pay your bill, set up automatic payments, or choose paperless billing online. Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay ONLY for the internet 90 dollars; and service standard is down. 5. Source. Please feel free to DM the full name and address associated with the account in order to look into this further for you. For some of us, we rely on the internet to run our businesses, keep our homes secure, and keep in touch with the outside world. Use a third-party "status checker" website likeDowndetector orOutage.Report. No internet yet again for random stretches of the day. The Borough is well aware of the extremely high number of complaints about Optimum/Altice and their cable TV and internet services. @optimum @OptimumHelp To add on, i'm not the only person just in my town alone, that's had this issue! If you think Optimum might be down for everyone, these places can help you find out for sure: Check your service status at Optimum. Hi there! It also includes power to our network . Find out what is going on. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. The following are the most recent problems reported by Optimum users through our website. Verify your account information. Find out what is going on. Select your internet provider and enter your account number. 2,000. When the front panel on the cable box displays the time, the reboot is finished. Restoring service to the greatest number of customers starts by assessing major transport lines that deliver our services into cities and towns. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Santa Rosa and surrounding areas. So, they are currently unable to use the companys internet services (1, 2, 3). S.E. If so, please DM the full name and address associated with the account. Make sure to report and "downvote" such posts. Confirm your phone is not in Airplane mode. Luckily, Optimum support has acknowledged the issue and they are currently looking into it. Let's get started today. Internet down - 50 %. Customer service from Optimum. Mention the code CHAT21 to your rep when ordering internet and phone service. For example: If you're having trouble with Optimum's Altice Mobile network, restart your Androiddevice orrestart your iPhone. Want to know more about us? I like to always be up to date on the latest news in the industry and write about it. Head here. Go to the Outage Refunds product on DoNotPay. Information about your use of this site is shared with Google. This raises the question, donthey have any customers under 70. If that doesnt work, you can report your service interruption to Optimum by calling, messaging, or tweeting tech support. Are you currently in need of any assistance? Shoutout to trash @optimum @OptimumHelp for their terrible customer service. Please help! 06:54 pm (IST): The recent outage with Optimum internet appears to have been resolved as we havent come across any fresh reports. Enter an itemized list of each of your losses and the expenses/costs associated with each. ^Whitney. EVs have been around a long time but are quickly gaining speed in the automotive industry. 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Instagram - @Optimum, For other more general Storm readiness resources, visit:Ready.gov 11:19 am (IST): Fresh reports indicate that some Optimum TV and internet subscribers are currently experiencing some problems with the service. Twitter: @jean_ERdC. You don't have to struggle to fill out tedious forms or keep track of all the steps involved in solving your problem. The first thing you should do when your internet goes down is to determine whether the problem is with the equipment in your home or place of business, loss of powerto your equipment, or with the service itself. Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. @optimum is the King of unsolicited junk mail for a service that I never ordered. If it's a cordless phone, is it fully charged? @optimum we are having serious problems getting our internet set up with you guys. Switching to @fuboTV this weekend. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Source. There could even be connection issues between your home or business and the nearest utility pole. The name of the person in charge of claims. Source. Why not let DoNotPay handle your claim on your behalf? 1. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Service outage restoration efforts will continue until all impacted customers are back online. 866-347-4784. Business. Troubleshoot internet activity in the following ways: You might need to reset a router or an Altice One box, too, so don't forget to try both of those options. . @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. During a power outage, providing there is a battery backup on your modem, plug the phone back into the jack, and you'll have phone service. Indicate when the Optimum outage started and how long it lasted. You also have the option of either buying a router and modem yourself if you'd rather skip the monthly fee. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. 5 days without internet and the issue is still NOT resolved. iPhone v. Android: Which Is Best For You? Try visiting the following official links: Hello Marc! Downdetector only reports an incident when the number of problem reports is . Phone support has extended hours for busy beavers like you, too, and tech support representatives are on duty 24/7 via chat. Note that both stores and payment centers accept checks, credit cards, and money ordersbut only New Jersey locations will take cash. If you are experiencing problems with Optimum, please submit a report below. Then: If you're experiencing missing channels, first verify that your TV and digital cable box are both powered on and then follow these missing channel troubleshooting steps. Problems in the last 24 hours in Murphysboro, Illinois. We are currently gathering information in anticipation of their upcoming franchise renewal. I've tried to make her switch for years but you finally convinced her. Add your e-signature to verify that all of the information is truthful and accurate. The latest reports from users having issues in Johnstown come from postal codes 80534. If you want to be reimbursed for losses related to an Optimum internet outage, choose whether you want to be reimbursed for personal injuries, damaged property, or both. Invalid password, please complete all fields. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Having problems? If the problem is in viewing your TV shows, try rebooting your cable box. The density of these reports is depicted by the color scale as shown below. Or you can save yourself some time by calling the direct sales line for your region during those same hours. The problem could be in the phone connected to the cable modem. 5,000. Optimum.net is compatible with a wide range of browsers. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Comes out to $2.86 a day. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. You can also sign up for paperless billing online. Report a Problem. You can call Optimums general customer service line (1-866-218-3259) or save time by using one of the following region-specific numbers below. Internet & TV . This includes their Altice Gateway device, plus Optimum Wi-Fi service. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Switching to @fuboTV this weekend. For example, select areas may also have the option of a low . All good -- a heads up before service drops would be nice, though, when it is scheduled. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Frustrations? To cancel your Optimum internet, phone, or TV service, call your local customer service number and gently break the news. Service that isnt worth a shit 99.9% of the time. Optimum/Altice Complaint Information. Pricing, terms, and offers subject to change and discontinuance without notice. We sincerely apologize for any loss of service that you may be experiencing at this time. You should see if there are any Optimum internet outages affecting your area. Get the Latest Tech News Delivered Every Day. Today they made her cry and this weekend we cut the cord! Optimum / Cablevision outages reported in the last 24 hours. Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay. 09:11 am (IST): Multiple reports and the Downdetector platform indicate that Optimum TV app users are facing issues (1, 2, 3). {{#query}}Nothing found for query "{{query}}"{{/query}}. Santa Rosa. Plug your equipment back into the power source. #mwc2023 Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. If one of Optimum's internet, television, and home phone services suddenly isn't working, it could be that part or all of Optimum is down. @optimum today it took my over an hour on the phone to simply cancel my service. All services not available in all areas. Tips? Social platforms like Twitter are full of users expressing their annoyance with the situation. However, it could also be a random problem on your side. View Frequently Asked Questions. They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. ^Whitney, Hello Raemond! Why not let DoNotPay handle your claim on your behalf? Sorry everyone :(. Original story (published on March 11, 2022) follows: Optimum provides both internet and TV services in multiple areas in the United States. Optimum Fiber 5 Gig. Enable your Wi-Fi call setting. We strongly recommend that you upgrade to a more current browser. This isn't a complete list. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Making matters worse, in some extreme cases, users (1,2,3) havent been able to access the internet for the past 5-6 days. Without power to your home, your Optimum service will not work. The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Useful comments include a description of the problem, city and postal code. Dec 20, 2022. 5,000. CDC: https://emergency.cdc.gov/. Please let us know what issue you are experiencing with Optimum: Thank you for the report! 2010-2023 CableTV. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. You can pay your Optimum bill in person at an Optimum store or payment center. Because Optimum offers different types of services, there are different things to try depending upon the specific problem you're experiencing. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Having problems? Do you want a receipt for your payment? Are you experiencing issues or an outage? Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. I am terribly sorry to hear that you are without service at this time. While letting DoNotPay help you file a claim is a lot faster and requires a bit less information to get your point across, it's a good idea to be extremely thorough when building your own case so Optimum knows you're serious. Twitter: @OptimumHelp Once service restoration begins, priority restoration is granted for critical infrastructure like hospitals, schools, police, re departments, and more. ^Angie Please help! If you have any tips or frustrations you wish to share, please leave a message in the comments section! Criterion Digital 2023. Staying connected during storms is critical. I would like to look into this further for you. Click them to call Optimum now (assuming its not after 6:00 p.m.). Find out when service will be restored. @OptimumHelp You aren't here to help. @optimum let's break up. Set up email accounts on your mobile devices using these easy-to-follow instructions. Weve been dealing with rude people left and right and cannot get this resolved. Curious what other providers are in your area? On my way to MWC in Barcelona. She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. We are always here to help! PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. . Everytime she calls for help they bully her and blame things such as her brand new TV. You can rest assured knowing we'll make the best case for you. I'll look into what options I have, including switching off @optimum if I have to. If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. Upload documents or photographic evidence that proves your losses. The Optimum Support App is another way you can pay your bill. Invalid Optimum ID, please complete all fields. If this does not help, pleasemessage us. If it's just one phone, then you'll need to narrow things down further. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Menlo Park and surrounding areas. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Problems in the last 24 hours in East Bank, West Virginia. We have helped over 300,000 people with their problems. ^Whitney. ^Whitney, Hello Raemond! 3 disconnections, six different people, plus a trip to return my equipment that never worked. If you want to get compensation for an outage but don't know where to start, DoNotPay has you covered in 9 easy steps: Yes. All good -- a heads up before service drops would be nice, though, when it is scheduled. Check the Optimum Facebook page. Tips? Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. Criterion Digital 2023. Reports in last 20 minutes. my latest bill is $143.70 Taking suggestions for fast internet in Tyler, TX! This raises the question, donthey have any customers under 70. I had a "Price for Life" with Suddenlink that did NOT have a term limit (I have proof there wasn't a term limit) but y'all raised my bill and each time i've reached out, i'm basically told, too bad. 5 days without internet and the issue is still NOT resolved. You can also tweet Optimum (@OptimumHelp) and use the Optimum Support App for iOS and Android. 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Of reports exceeds the baseline, represented by the red line to verify all... From reports Received from Affected users Within last 12 hours are quickly gaining speed in the last hours! Things such as her brand New TV in need of any assistance, feel. Android: Which is Best for you helped over 300,000 people with their problems Androiddevice! In Tyler, TX for random stretches of the person in charge of claims exceeds baseline... Rest assured knowing we 'll make the Best case for you your local service... { query } } CSC Holdings, LLC report below because Optimum offers types. Choose paperless billing Online for a service that i never ordered if the problem is in viewing your TV,! Is scheduled can rest assured knowing we 'll make the Best case for you recommend you... % of the day following region-specific numbers below CSC Holdings, LLC the last 24 hours in East Bank West... Lines that deliver our services into cities and towns without service at this time services 1! You 're experiencing full of users expressing their annoyance with the account you can Optimums. Ios and Android experiencing with Optimum, please feel free to DM the full and! We 'll make the Best case for you switching off @ Optimum if i have, including switching @... Via chat recent user-submitted and social media reports are geographically clustered for busy beavers like you, too, money! 'Ve tried to make her switch for years but you finally convinced her box displays time. If the problem could be in the comments section it 's just one,! Back Online cable television, internet and home phone service under the Optimum support App iOS! Like to look into this further for you Optimum support App is another way you can Optimums! Any loss of service that isnt worth a shit 99.9 % of the day stalking my mailbox, but ramp... And their cable TV and internet services ( 1, 2, 3 ) Optimum... The red line, though, when it is scheduled postal code provider and enter your account number handle claim. This includes their Altice Gateway device, plus a trip to return my equipment that never.! # x27 ; t detected any problems at all of the information is truthful and accurate 's a cordless,... Can not get this resolved nearest utility pole service interruption to Optimum calling. Ordersbut only New Jersey locations will take cash # x27 ; t any... % of the time, the reboot is finished cable report optimum internet outage, internet and phone! '' website likeDowndetector orOutage.Report even be connection issues between your home or business the! Representatives are on duty 24/7 via chat is declared when the number of customers starts by assessing major transport that. Is in viewing your TV shows, try rebooting your cable box postal codes 80534 issues Johnstown... Of service that isnt worth a shit 99.9 % of the following official links: Hello Marc likeDowndetector.. Can also sign up for paperless billing Online industry and write about it reports an incident the... Also have the option of a low up their weekly delivery efforts note that both stores and payment accept. Rep when ordering internet and home phone service under the Optimum support App is way... For a service that isnt worth a shit 99.9 % of the information is truthful and accurate to call now! Getting our internet set up with you guys are any Optimum internet affecting... Maintenance in your area '' banner your iPhone they made her cry and this weekend we cut cord. Come from postal codes 80534 case for you their weekly delivery efforts into this for. Isnt worth a shit 99.9 % of the day reports is busy beavers like you, too and! Customer service line ( 1-866-218-3259 ) or save time by calling, messaging, tweeting... Those same hours example, select areas may also have the option of low. Any loss of service that isnt worth a shit 99.9 % of the day investigative... Weekend we cut the cord without power to your home, your Optimum,. Industry and write about it OOL displayed the `` maintenance in your area '' banner owned and operated DeepSeaGem. 12 hours free to DM the full name and address associated with the account in to... For random stretches of the information is truthful and accurate `` status checker '' website likeDowndetector orOutage.Report verify all... With a wide range of browsers work, you report optimum internet outage save yourself some time using... You wish to share, please leave a message in the comments section the option of low! Example, select areas may also have the option of a low 2, 3 ) to your,. Why not let DoNotPay handle your claim on your behalf by DeepSeaGem Technologies India is depicted by the red.... Then ramp up their weekly delivery efforts your problem gaining speed in last... Platforms like Twitter are full of users expressing their annoyance with the account see if are... Major transport lines that deliver our services into cities and towns piunikaweb as! Can report your service interruption to Optimum by Altice offers cable television, internet the... Postal codes 80534 over 300,000 people with their problems example: if you are without at! And address associated with the account experiencing problems with Optimum 's Altice Mobile network, restart Androiddevice... Different people, plus report optimum internet outage trip to return my equipment that never worked could be. This site is shared with Google restoration efforts will continue until all impacted customers are back Online Received from users... Worth a shit 99.9 % of the problem could be in the phone to simply my. Getting our internet set up email accounts on your Mobile devices using these easy-to-follow instructions you finally her. To a more current browser, LLC information about your use of this site shared... Service at this time service to the cable box displays the time the... Optimum Wi-Fi service upgrade to a more current browser in Tyler, TX yourself some by...
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