We have always been subject to similar guidelines as those used for reporting books. In all cases the arbitrator's decision is final and both parties must agree to abide by the decision. Hi Anyone else having issues with the build quality of the 2016 Caraval?So far I have had issues with the alarm, cupboard catches, fixed bed,cracks in the front panel on the bottom corners where the front locker catches are,chip in bathroom and now the LED light valance held up by double sided tape as dropped. . Many thanks to you and all the others that have taken the time to respond to my question. The Policy is not retrospective and is applicable to 2012 Model year caravans and motorhomes onwards. Ive been in contact with Elddis and Ive always had a reply although a bit delayed. All rights reserved. All of the 2019 caravans from Erwin Hymer from Xplore to Buccaneer are fitted with tyres fred. February 24, 2019 . If the caravan was purchased in the last 30 days under CRA you can reject it for a full refund, but be prepared for a fight. Alde heating and underfloor heating, 100W solar panel, Dometic wireless charger with 2x USB points, 40L onboard water tank, Alde Load Monitor, plus a whole host of security and safety features come as standard specification with Buccaneer. But may indicates the level of training and quality control the company employ. 2023 Buccaneer Barracuda Caravan - Pre Order Now! The length they will need is the overall one including the drawbar. The ideal caravan for a couple planning to leave it pitched for the season The thought of towing a van thats more than 8m long, nearly 2.5m wide and weighs just under two tonnes may be alarming, but those dimensions make sense for a tourer aimed squarely at the seasonal-pitch market. Brexit is the hidden problem. It sold the vans. We've had a new Buccaneer on order since mid December 2020. Have a look at the Bessacarr range. I don't know how many vans Ray123 has had but I am hoping he gets his issues resolved and has many good experiences in his van. Unusually for a bedroom like this, the vanity unit is in the rear offside corner. Edited February 24, . By While the rest of its Explorer Group stablemates have made the switch to the ubiquitous Al-Ko chassis, the Buccaneer Cruiser is sticking to the BPW Swing V-Tec with the iDC stability system. I hope we get our vans soon. It's my 3rd Buccaneer and I have documented my experiences through these columns for several years. If the caravan is on HP get in touch with the finance company and advise them that you are not happy with the goods supplied to you. Been chasing dealer lots and now told date was delayed yesterday to mid June but and Elddis won't now commit to any dates. Raywood. We agreed on 5k and walked away laughing. Trip along Spanish Pyrenees to Perpignan then through France, More travel insurance for those over 70, with pre-existing conditions. In years 1, 2, and 4 through to 9 the service must be completed no more than 60 days either side of the anniversary of the date of purchase. All rights reserved. Now that Barracuda has settled in (with a couple of minor tweaks), the design team in County Durham no doubt decided it was time to take the idea into new layouts. Your link has been automatically embedded. The transverse beds of narrower Explorer Group vans use a slide-out system for day and night modes. AL-KO Chassis with AKS 3004 stabiliser and ATC. For the new season, Buccaneers have retained their stylish silver sides, too. At 8ft, its 6in broader than the outgoing model, making it the widest UK-built tourer on sale. And the best includes the caravan models Clipper, Cruiser, Commodore, Aruba or Barracuda by Buccaneer. The only 'consolation' is that stories like this are not just confined to Buccaneer (Elddis) caravans, but every make. It is a bit skimpy on storage because of that design, but it partly makes up for this with a high spec. All Elddis, Compass, Xplore and Buccaneer products are classed as portable and therefore all work under warranty requires the caravan or motorhome to be delivered and collected from the selling Retailer. All new caravans, motorhomes and campervans must be registered with us within 6 weeks of purchase as new. If I remember correctly it was patches of grease that he referred to when informing me of the issue. Couldn't agree more. Search on here for Buccaneer. Work may only be undertaken by an Approved Elddis, Compass, Xplore and Buccaneer Retailer or Service Centre and only after approval by us(depending upon individual circumstances). We order a 115 Motorhome in February. Otherwise it's status quo. Not sure why I did not feel it while towing, but then again we have only doen one long trip with most being confined to a radius of about 60 miles from storage and mostly on motorways? The body uses the proven SoLiD construction system and boasts a 10-year warranty against water ingress. I am extremely disappointed with this van and are about to take these issues up with the manufacturer, as well as the supplier I purchased the van from. I have since heard their compound at the factory is full of caravans that are not fully kitted out . It seems fairly obvious that the dealership from whom you bought never did any sort of PDI. It's complemented by a new upholstery for all 2021 Buccaneers - its ActivCare finish is particularly easy to wipe clean. I think Buccaneer have been around for a lot longer than 50 years? If spaceis the ultimate treat on your caravan holidays, then this new Buccaneer must represent the last word in luxury. It would therefore be a bad business decision for Elddis. You expect serious kit for the price and the Cruiser delivers. The caravan, motorhome and campervan must have an annual service and damp check carried out by an Approved Elddis, Compass, Xplore and Buccaneer Retailer or Service Centre. Has found a Bucaneer 30, which looks pretty good in the pics, and has a ton of equipment. Being retired. The dealer is footing the bill. Pasted as rich text. *NEW* Elddis Buccaneer Caravans 2022 - YouTube 0:00 / 23:09 *NEW* Elddis Buccaneer Caravans 2022 Here we Tow 19K subscribers Subscribe 36K views 1 year ago NEW Elddis Buccaneer. Dealers AT A GLANCE The Buccaneer Barracuda is a super-luxury caravan. I know you weren't asking for advice. Deefi Surely if Elddis made a Buccaneer without major faults, you wouldn't have to keep chopping in your old ones? We ordered our Affinity 550 September 2020. we have had several delivery dates since last being July. Again all your comments are appreciated and I now look forward to reviewing other comments reference the cracks to the front panel. If you intend to tow it with a Pick-up type vehicle, passenger derived van or a 4x4 type vehicle, additional care should be exercised because of the potential for a harder rear suspension on such vehicles which may impose excessive loads onto the caravans. You can post now and register later. You will find the same products on vans costing 12 k or 35 k. Kia KX 3 auto / Bailey Alicanto Grande Estoriland Swift Challenger 570 (2010 model Not towed - used as a static). Lot more information available on the Buccaneer Caravans Group on Facebook if you feel inclined to use FB. In our case it looks more like crazing than cracks, however the marks on the rear panel are more of a concern. This four-berth caravan is a popular choice with couples looking for a bit of extra space or for family trips. Let's hope all problems now sorted and you go on to enjoy your Buccaneer caravanning. Previously all servicing was done by the Buccaneer dealer. Looking forward to a trouble free 2017 caravanning. Our purchase of an Adria was based on listening to the opinion of a non franchised mobile caravan engineer who pointed towards Adria and Knaus as being brands he serviced but did very little warranty work on. Roll on 2029/30 depending on the calendar eh? Built by Swift so they do have issues, but the supplying dealership, Couplands of Louth go the extra mile to put things right. Caravanning. It is with the Retailer that your contract of sale exists and consequently they have the responsibility to ensure any complaints and warranty issues are addressed. Your point was valid enough but if you read widely across these forums you will know that all the UK manufacturers have had their problems with panels, fit and finish etc. At first glance the Buccaneer Cruiser looks as if little has changed in the brands 2015 offering since the preceding model year, but there have been significant improvements to Explorer Groups flagship get the full story in the Practical Caravan Buccaneer Cruiser review. LIVE LIFE AND PROSPER. Elddis do not give a damn about the customer their customer service is extremely poor and they are the most arrogant set of people I have ever had to deal with, (I also accept that my contract in the first instance was with the principle dealer, but if it was my company I would have wanted to know that the quality standard of the product was not up to expected quality standards so I could address the issues).2. Now told it's not even in build and there will be an additional 4 weeks wait for the DVLA. My friend works for a company in the midlands who manufacture pre formed shower units and similar products, for amongst other things, caravans and motor homes. But the mighty Buccaneer Cruiser doesnt need such space-saving, even with a fixed bed thats longer than most rivals at 6ft 1in. Whether that is due to Covid or Brexit or both, she did not say! The high-quality feel in the Buccaneer Cruiser extends to the locker doors positive catches and the dovetail joints used on the solid drawers. While the rest of its Explorer Group stablemates have made the switch to the ubiquitous Al-Ko chassis, the Buccaneer Cruiser is sticking to the BPW Swing V-Tec with the iDC stability system. Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers. A few photos will help. In the unlikely event that you experience a problem with your caravan, motorhome or campervan please contact your Retailer. Our hope is that the new fronts will be more robust as they have finally dispensed with the UK manufacture used hitherto. Mending caravan. We spent a large chunk of our life savings on it as we looked forward to 10 years of worry-free, leak-free touring. The cost of transporting, towing or moving the caravan by any means to or from the place of repair is the responsibility of the owner. Further back is also where you see the benefits of taking up less space with that transverse bed. According to the technician all the brakes and drums had grease on them and it took a bit of cleaning to get the grease off the drums and linings. You can separate the bedroom from the rest of the van with the same lightweight concertina screen that youll find in the Buccaneers lowlier siblings. An Omnivent in the centre of the aisle provides ventilation, and on the other side of the galley, next to the sideboard, youll find a Dometic fridge (although not a Series 10 with its two-way opening door). Why you think it exceeds 2.55m or the 7m body length as both Ray and myself were referring to shipping length which is over 8m? In addition, you get a 40-litre onboard water tank. As far as I am concerned the manufacturer needs to be made aware of the poor quality product they are putting onto the market, and I also hate the fact that no one responds to emails sent. Former head coach Bruce Arians thinks Brady's marital problems played a role in the Buccaneers . Build quality is in a different league entirely. Copyright 2023 Caravan and Motorhome Club. 'StrongLite Aluminium one-piece sides in 'Diamond Silver'. JavaScript is disabled. You get Al-Kos ATC trailer control system and an AKS:3004 stabiliser fitted as standard, as well as an E&P self-levelling system to make life easier when you arrive on site. Aruba) creating a comfortable daybed and 400mm additional floorspace during the day. If youve enjoyed reading this article, why notget the latest news, reviews and features delivered direct to your door or inbox every month. Obviously a deal that works for you and if one is pragmatic or even cynical would give you the opportunity to reject your new van and get a refund if it does have major problems. I am extremely disappointed with this van and are about to take these issues up with the manufacturer, as well as the supplier I purchased the van from. For family trips many thanks to you and all the buccaneer caravan problems that have the. Build and there will be more robust as they have finally dispensed with the UK manufacture hitherto... And now told it 's my 3rd Buccaneer and I have documented experiences... Many thanks to you and all the others that have taken the time to respond to my question the panel. A lot longer than 50 years this, the vanity unit is in the unlikely event that experience... 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